Piisend does not yet offer a dedicated deliverability analytics API like some competitors. Monitor and improve placement using domains, logs, and webhooks.
Step-by-step: production checklist
1. Verify your sending domain
Add a domain in the dashboard, publish SPF, DKIM, and DMARC records, and wait for verification. See Domains.
2. Send from branded addresses
Set from_ to an address on your verified domain instead of the platform default.
3. Warm up volume gradually
Increase send volume over days—not hours—especially on new domains. Stay within plan limits.
4. Monitor webhook events
Track delivery, bounce, and complaint rates via webhooks. Spike in bounces or complaints signals list hygiene or content issues.
5. Use the dashboard logs
Open Emails / Logs to inspect individual messages, provider attempts, and timestamps on GET /emails/{id}.
6. Enable unsubscribe for marketing
Bulk or promotional mail should set enable_unsubscribe: true. Required for compliance on many mailbox providers.
Metrics to watch
| Metric | Where |
|---|---|
| Delivery rate | Webhook email.delivered vs sends |
| Bounce rate | Status bounced + bounce webhooks |
| Complaint rate | Complaint webhooks + suppressions |
| Open/click rate | Optional track_opens / track_clicks on send |