Legal
Privacy Policy
This policy explains how Piisend handles account and service-related information.
Effective date: May 7, 2026
1. Information we process
We process information needed to operate the service, such as account profile details (email, name), API usage data, and email delivery metadata (timestamps, delivery status).
2. Why we process it
Data is used to authenticate users, deliver requested transactional emails, maintain platform reliability, comply with legal obligations, and troubleshoot service issues.
3. Data retention
We retain operational data for as long as your account is active. Logs and delivery metadata are typically retained for up to 90 days for troubleshooting and audit purposes.
4. Data security
We implement industry-standard technical and organizational measures to protect your data, including encryption at rest and in transit (TLS).
5. Contact us
For privacy-related questions or data deletion requests, contact us through our dashboard support channels or email us at support@piisend.com.